Privacy Policy

This Privacy Policy describes how EZ Plumbing & Repair ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at https://ezplumbingandrepair.com (the "Site") or use our plumbing services.

Information We Collect

We collect information from you when you visit our website, contact us for services, or interact with our online forms. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, and address
  • Service Information: Details about your plumbing needs, property type, and service history
  • Technical Information: IP address, browser type, device information, pages visited, and time spent on our website

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our plumbing services
  • Communicating with you about appointments, services, and promotions
  • Processing your service requests and payments
  • Personalizing your experience on our website
  • Analyzing website usage to improve our site and services
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, customer service, and marketing assistance.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Google Analytics

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By phone: 423-275-5500
  • By email: info@ezplumbingandrepair.com

Last Updated: June 29, 2025